OpticOdds - High number of 502 errors for /odds and /parlay endpoints. – Incident details

All systems operational

High number of 502 errors for /odds and /parlay endpoints.

Resolved
Degraded performance
Started 10 months agoLasted about 4 hours

Affected

Website

Degraded performance from 5:30 PM to 7:10 PM, Operational from 7:10 PM to 8:49 PM, Degraded performance from 8:49 PM to 9:35 PM

App

Degraded performance from 5:30 PM to 7:10 PM, Operational from 7:10 PM to 8:49 PM, Degraded performance from 8:49 PM to 9:35 PM

API

Degraded performance from 5:30 PM to 7:10 PM, Operational from 7:10 PM to 8:49 PM, Degraded performance from 8:49 PM to 9:35 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. We will continue monitoring with our 3rd party vendor.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.