OpticOdds - Grading issues with WNBA game (20250702A83F1267): Jul 1 Fever vs Lynx. – Incident details

All systems operational

Grading issues with WNBA game (20250702A83F1267): Jul 1 Fever vs Lynx.

Resolved
Degraded performance
Started 4 months agoLasted about 5 hours

Affected

API

Operational from 1:00 AM to 5:46 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved, we have added redundancies for WNBA that should mitigate these issues moving forward, and the game now has the correct player results associated.

  • Identified
    Identified

    There was an issue with our WNBA provider not sending us any player results for the game, they only sent us the lineups. This caused our grader endpoint to incorrectly issue refunds for all player props except for those related to Kelsey Mitchell and Napheesa Collier who had their props graded as a loss.