OpticOdds - Notice history

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Aug 2025 · 99.66%Sep · 98.61%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

App - Operational

99.43% uptime
Aug 2025 · 99.66%Sep · 98.61%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

API - Operational

99.44% uptime
Aug 2025 · 99.70%Sep · 98.61%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Notice history

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Oct 2025

High number of 502 errors for /odds and /parlay endpoints.
ResolvedDegraded performance4 hours 4 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved. We will continue monitoring with our 3rd party vendor.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
OCT8
Networking configuration changes.
CompletedMaintenance1 hour 26 minutes
  • Completed
    October 08, 2025 at 8:26 AMUTC
    Completed
    October 08, 2025 at 8:26 AMUTC
    Maintenance has completed successfully.
  • Update
    October 08, 2025 at 7:40 AMUTC
    Update
    October 08, 2025 at 7:40 AMUTC

    New configuration applied. Waiting DNS configuration.

  • In progress
    October 08, 2025 at 7:00 AMUTC
    In progress
    October 08, 2025 at 7:00 AMUTC
    Maintenance is now in progress
  • Planned
    October 08, 2025 at 7:00 AMUTC
    Planned
    October 08, 2025 at 7:00 AMUTC

    We are planning for a scheduled maintenance during that time. During this time the SSL certificates on our urls will be down, to prevent any downtime we recommend switching the base URL to use https://api-fallback.opticodds.com/ while this maintenance takes place. After it is completed, you can go back to using https://api.opticodds.com/.

Pinnacle live prices are reverting back to previous prices.
ResolvedDegraded performance38 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident. The API is sending us non deterministic updates that we are testing a fix for now.

OCT1
Database upgrade.
CompletedMaintenance5 hours
  • Completed
    October 01, 2025 at 6:00 PMUTC
    Completed
    October 01, 2025 at 6:00 PMUTC
    Maintenance has completed successfully.
  • In progress
    October 01, 2025 at 1:00 PMUTC
    In progress
    October 01, 2025 at 1:00 PMUTC
    Maintenance is now in progress
  • Planned
    October 01, 2025 at 1:00 PMUTC
    Planned
    October 01, 2025 at 1:00 PMUTC
    We are planning for a scheduled maintenance during that time.

Sep 2025

/fixtures/odds endpoint latencies are higher than normal.
ResolvedDegraded performance1 hour 54 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
Pinnacle odds are down.
ResolvedPartial outage33 hours 24 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
SEP2
Unplanned maintenance.
CompletedMaintenance26 minutes
  • Completed
    September 02, 2025 at 10:26 PMUTC
    Completed
    September 02, 2025 at 10:26 PMUTC
    Maintenance has completed successfully.
  • In progress
    September 02, 2025 at 10:00 PMUTC
    In progress
    September 02, 2025 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    September 02, 2025 at 10:00 PMUTC
    Planned
    September 02, 2025 at 10:00 PMUTC
    We are planning for a scheduled maintenance during that time.

Aug 2025

Bet365 odds are temporarily down.
ResolvedDegraded performance3693 hours 17 minutes
  • Resolved
    UTC
    Resolved

    We implemented a fix and are currently monitoring the result. We are still working on expanding league and market coverage as well as bringing back live support.

  • Update
    UTC
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident. This might take a couple of weeks to return to normal, please make alternative plans where applicable.
FIBA - Eurobasket matches missing all player data.
ResolvedMajor outage1 hour 4 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Australian Sportsbook Odds are currently down.
ResolvedPartial outage7 hours 28 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
app.opticodds.com is showing a blank screen.
ResolvedMajor outage14 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Higher than average latencies on /fixtures/odds.
ResolvedDegraded performance9 hours 35 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

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