OpticOdds - Scores not updating for late slate of games EST. – Incident details

All systems operational

Scores not updating for late slate of games EST.

Resolved
Degraded performance
Started about 2 months agoLasted 93 hours 59 minutes

Affected

Website

Degraded performance from 2:30 AM to 12:29 AM

App

Degraded performance from 2:30 AM to 12:29 AM

API

Degraded performance from 2:30 AM to 12:29 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    Throughout the weekend, we have had issues with scores not updating around midnight EST. This has resulted in delayed settlement as well. We are continuing to work on a fix for this incident.