OpticOdds - Notice history

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Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

App - Operational

99.94% uptime
Aug 2026 · 99.81%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

API - Operational

99.94% uptime
Aug 2026 · 99.81%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Notice history

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Oct 2026

OCT15
Planned maintenance on queue delivery
CompletedMaintenance24 minutes
  • Completed
    October 15, 2026 at 8:24 AMUTC
    Completed
    October 15, 2026 at 8:24 AMUTC

    Maintenance has completed successfully.

  • In progress
    October 15, 2026 at 8:00 AMUTC
    In progress
    October 15, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • Planned
    October 09, 2026 at 4:55 PMUTC
    Planned
    October 09, 2026 at 4:55 PMUTC

    Hi,

    We're upgrading the RabbitMQ service behind our queue-based odds delivery on Thursday 15 October between 08:00 and 08:30 UTC. Queue connections may drop for up to 10 minutes. Please make sure your consumers reconnect automatically, and refresh current odds from the REST API once reconnected.

    Thanks,

    OpticOdds

Sep 2026

Scores not updating for late slate of games EST.
ResolvedDegraded performance93 hours 59 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    Throughout the weekend, we have had issues with scores not updating around midnight EST. This has resulted in delayed settlement as well. We are continuing to work on a fix for this incident.

Aug 2026

Odds flickering in and out.
ResolvedDegraded performance44 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
Database sizing changes taking place, might be some instability.
ResolvedDegraded performance9 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
Emergency database upgrade taking place.
ResolvedDegraded performance7 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. Might be some instability over the next 5-10 minutes.

Pinnacle data unavailable
ResolvedPartial outage5 hours 34 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved. All sports in season have been restored.
    We apologize for earlier communication of this incident being resolved.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident. Right now only Basketball and Baseball are available.

  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We detected Pinnacle data is not available. We are working on a solution.

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